'The Crazy, Worth-It Wait for Hot Doug's'

Our man Ed Levine profiles Doug Sohn, owner of Chicago's Hot Doug's, in this piece on AmEx's OPEN Forum Idea Hub. Sohn uses humor and a personal touch to to give his customers "a break from the day."
Our man Ed Levine profiles Doug Sohn, owner of Chicago's Hot Doug's, in this piece on AmEx's OPEN Forum Idea Hub. Sohn uses humor and a personal touch to to give his customers "a break from the day."